Customer Service

Shipping & Delivery
We offer shipping through UPS, FedEx, and the USPS, from standard speeds to overnight. We try to get orders out the same day (if ordered early enought), or next day after they're placed, and we can always accomodate anyone with a special request on expedited shipping needs. All orders are guaranteed to be properly shipped and arrive in perfect condition.
* Note, International orders do not qualify for any free shipping deals as this is simply too expensive for us!
Privacy & Security
We value your privacy here at YourFleece. We will never sell your information to any third parties, and your information will only be used to convey your order info, or to send you e-mails at your request.
We use industry standard SSL encryption to make sure your credit card data is safe. Additionally, we do not ever see your credit card information and therefore it is not stored on file here. Your order is processed online by a secure PayPal server and never sent to us.
Returns & Replacements
Unsatisfied with your order? All products are eligible for replacement or a refund within 30 days of the placement of the order. Please let us know how we can help as your satisfaction is our number one priority!.
Contact Us
Reach us on our contact page or at contact@yourfleece.com. We are sure we will be able to answer any question promptly and thoroughly!